Privacy policy
Last updated: 3 September 2026
Kertimo shop ("we", "us") operates the website kertimo.shop. This policy explains what personal data we collect when you visit the site or place an order, why we collect it, and what rights you have under the General Data Protection Regulation (GDPR) and Slovak Act No. 18/2018 Coll. on personal data protection.
1. Who is responsible for your data
The data controller is Kertimo shop, Eurovea, Pribinova 8, 811 09 Bratislava, Slovakia. You can reach us at contact@kertimo.shop or +421 2 5443 1270.
2. What we collect
- Order data: name, delivery address, email, phone number, items ordered and payment status. We need this to fulfil your contract with us.
- Account data: if you create an account, your name, email and order history.
- Contact form: whatever you type into the form, plus your email so we can reply.
- Newsletter: your email address, only after you have subscribed.
- Technical data: IP address, browser type and pages visited, collected by our hosting provider's logs and by cookies described below.
3. Why we use it
To process and deliver orders, answer your questions, handle returns and warranty claims, send the newsletter you asked for, meet our accounting obligations, and keep the website secure. We do not sell your data and we do not build advertising profiles.
4. Who we share it with
Delivery companies (Packeta, Slovenská pošta, DHL) receive your name, address and phone number. Our payment provider receives what is needed to process the payment; we never see your full card number. Our accountant receives invoice data. All of these parties are bound by data-processing agreements.
5. Cookies
We use a strictly necessary cookie to remember your cart and your cookie choice. We do not use advertising cookies. You can clear cookies at any time in your browser settings.
6. How long we keep it
Order and invoice data: 10 years, as required by Slovak tax law. Account data: until you delete the account. Contact-form messages: 2 years. Newsletter: until you unsubscribe.
7. Your rights
You may ask for a copy of your data, ask us to correct or delete it, restrict or object to processing, or receive it in a portable format. Email contact@kertimo.shop and we will respond within 30 days. You can also complain to the Office for Personal Data Protection of the Slovak Republic (Úrad na ochranu osobných údajov SR, Hraničná 12, 820 07 Bratislava).
8. Changes
If we change this policy we will update the date at the top. Significant changes will be announced on the site before they take effect.













